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Browse through these questions to get acquainted with our company and software.
Our system is cloud-based.
We have been serving property developers and agents for 3 years.
You will need a PC or laptop, as the system is cloud-based.
You may have unlimited users in the system.
Yes, we will provide you a demo once you sign up for our 30-day trial.
Yes, we are on both IOS and Android devices link.
No, we won’t be able to access. Your privacy is our utmost priority.
Our system is placed under AWS (Amazon Web Services) Cloud Server and developed by Laravel Framework (a web application framework).
You may submit the request to [email protected]. We will be more than happy to assist you.
Yes, our clients will be the first to get the latest update through email.
Here are some commonly asked questions to help you make the best financial decisions for your business
The amount that you will need to pay is according to the package based on the number of your units (yearly then renewal).
There is a standard charge of RM800 for setup.
No, you won’t be charged for neither one of these.
No, there will be no any additional fees besides your monthly subscription fees.
You will be committed to 1 year of subscription fees contract. The contract may be forgone or continued depending on your interest with the system.
Learning stage is crucial for the users to catch up, so here are some commonly asked question to ease your onboarding process.
Yes, we will assist you and your esteemed team through multiple sessions of trainings.
Yes, it will be automated.
It can take up to 3 working days depending on the size of the development.
Yes, you may perform trial migrations for 2 days after the training ended.
Yes, our team will guide you along the journey.
Here are a few commonly asked question to help you understand the type of customer services and support you can expect.
Technical and non-technical support will be available that will cascade down to two support layers with two teams.
It will be 24 hours.
In three years of our service, we have received 96% customer satisfaction.
It is on demand.
Training sessions can be arranged upon request.
Property accounting is a crucial part of your job as a property manager, especially to help you automate repetitive tasks and increase efficiency. Here are some important questions to cover:
Yes, the billing will be automated.
Important answers to know as streamlining the tasks of maintenance and inspections can save you as a property manager hour of time every week.
There are multiple modules for owners to request work orders for maintenance and repairs when needed. The management will get notified, till the issue is closed, the communication will be tracked and carried out via the property management system.
Yes, you may generate maintenance quotes.
Yes, tenants may log into the tenant web portal or mobile app.
Yes, only for relevant owners will see the details on the web portal and mobile app.
Questions about features that assist you in keeping your owners and tenants in the loop, and for better customer service.
Yes, we do have both web and mobile app features.
Communications, work order requests, visitor passes, vendor listings, access control QRs, notices, bills and payment options, household members, feedbacks, facilities bookings, management contact details etc.
Via feedback and notices features.
Reporting and compliance are critical to your business’ growth and livelihood. Here are some important questions to cover:
You can filter the report by the date range. However, you cannot customise the report template.
Modules under task management can keep track of tasks for random or recurring as well.
Browse through these questions to get acquainted with our company and software.
Our system is cloud-based.
We have been serving property developers and agents for 3 years.
You will need a PC or laptop, as the system is cloud-based.
You may have unlimited users in the system.
Yes, we will provide you a demo once you sign up for our 30-day trial.
Yes, we are on both IOS and Android devices link.
No, we won’t be able to access. Your privacy is our utmost priority.
Our system is placed under AWS (Amazon Web Services) Cloud Server and developed by Laravel Framework (a web application framework).
You may submit the request to [email protected]. We will be more than happy to assist you.
Yes, our clients will be the first to get the latest update through email.
Here are some commonly asked questions to help you make the best financial decisions for your business
The amount that you will need to pay is according to the package based on the number of your units (yearly then renewal).
There is a standard charge of RM800 for setup.
No, you won’t be charged for neither one of these.
No, there will be no any additional fees besides your monthly subscription fees.
You will be committed to 1 year of subscription fees contract. The contract may be forgone or continued depending on your interest with the system.
Learning stage is crucial for the users to catch up, so here are some commonly asked question to ease your onboarding process.
Yes, we will assist you and your esteemed team through multiple sessions of trainings.
Yes, it will be automated.
It can take up to 3 working days depending on the size of the development.
Yes, you may perform trial migrations for 2 days after the training ended.
Yes, our team will guide you along the journey.
Here are a few commonly asked question to help you understand the type of customer services and support you can expect.
Technical and non-technical support will be available that will cascade down to two support layers with two teams.
It will be 24 hours.
In three years of our service, we have received 96% customer satisfaction.
It is on demand.
Training sessions can be arranged upon request.
Property accounting is a crucial part of your job as a property manager, especially to help you automate repetitive tasks and increase efficiency. Here are some important questions to cover:
Yes, the billing will be automated.
Important answers to know as streamlining the tasks of maintenance and inspections can save you as a property manager hour of time every week.
There are multiple modules for owners to request work orders for maintenance and repairs when needed. The management will get notified, till the issue is closed, the communication will be tracked and carried out via the property management system.
Yes, you may generate maintenance quotes.
Yes, tenants may log into the tenant web portal or mobile app.
Yes, only for relevant owners will see the details on the web portal and mobile app.
Questions about features that assist you in keeping your owners and tenants in the loop, and for better customer service.
Yes, we do have both web and mobile app features.
Communications, work order requests, visitor passes, vendor listings, access control QRs, notices, bills and payment options, household members, feedbacks, facilities bookings, management contact details etc.
Via feedback and notices features.
Reporting and compliance are critical to your business’ growth and livelihood. Here are some important questions to cover:
You can filter the report by the date range. However, you cannot customise the report template.
Modules under task management can keep track of tasks for random or recurring as well.
IPMS is the ultimate property management system for property managers to seek entry level for digital transformation and provide solution to grow.